BaadMay is a simple payment platform that allows you to pay for anything in three monthly installments. You purchase now and keep paying later. We host all leading Pakistani brands so simplify your shopping sprees and shop for all essentials via BaadMay.

Online

• Login or Create a BaadMay account in a few simple steps:
• Download the BaadMay app on your device and log in if you already have an account with BaadMay
• If you are new to BaadMay:
• Add and verify your phone number
• Add your full name and CNIC
• Set-up and confirm your T-pin
• Add your Debit/Card to your BaadMay Wallet
• Browse our partner brands through BaadMay’s in-app browser or select BaadMay as your preferred payment option at the checkout on our partner store sites
• Verify your payment. Your first installment is paid instantly, the rest are set at auto-payment and you are good to go! Keep shopping with BaadMay!

In-store

• Let the cashier know you would like to pay via BaadMay. On your app select the In-Store payments option and select the Merchant.
• Enter the amount on your invoice and you will be able to view the BaadMay generated invoice for your transaction. Selt your desired payment method and confirm with your t-pin.
• Merchants must verify the amount on your device matches the total on their invoice and validate the transaction by entering their Merchant pin below on the Customer app. The payment is now complete.
• Your first installment is paid instantly, the rest are set at auto-payment and you are good to go! Keep shopping with BaadMay!

Yes! BaadMay is a Shariah-compliant service, our processes take into account associated rules and regulations, leaving no room for error or doubt for our customers in the financial model we follow. BaadMay will be receiving its Shariah compliance certificate in September 2022.

BaadMay is 100% Shariah Compliant, certified by one of Pakistan's most respected firms: Alhamd Shariah Advisory Services Private Limited registered with the SECP under Islamic Finance Department (SECP/IFD/SA/046).

Notable clients of Alhamd Shariah Advisory Services include but are not limited to UBL Ameen Bank, Pakistan Stock Exchange, Arif Habib Dolmen, Habib Metro Modaraba, ORIX Leasing, TCF, Lucky Cement, and more.

The Shariah Compliance Certificate can be viewed here.

Log in to your account on the BaadMay app and visit the Settings corner to view your profile details and edit or update any necessary information. If you are unable to update anything yourself, contact BaadMay Customer Support and let us know how we may be able to help you.

Log in to your account on the BaadMay app and visit the Settings corner to view the payment options added to your BaadMay Wallet and change/update them. If you encounter a problem, try again after a while or contact BaadMay Customer Support for more help.

In the Settings corner on your BaadMay app, visit the Notifications area to change settings for your device. You can also select your preferences for text alerts and emails from BaadMay in this menu.

When you use BaadMay to purchase eligible goods from a Merchant connected with Our Service, BaadMay’s Buyer Protection Policy provides you with the assurance that you reserve the right to contest disputes against any purchases made, given the product(s) ordered:

• do not arrive
• differ from those received, or
• goods received are defective, damaged, or incomplete at the time of delivery, or do not match the Merchant’s description of the product at the time of purchase

Please note that these conditions only apply on BaadMay’s end for any disputes filed. All disputes are to be filed with the Merchant and if in relation to any product sold by the Merchant, there is any contradictory clause, the Merchant’s product policies will override those of BaadMay.

In case of defective goods or those that do not meet the requirements stated by the Merchant, take note that this Policy does not apply if the goods you receive are accurately described by the Merchant but your expectations differ from the product received.

BaadMay’s Buyer Protection Program outlines the spectrum of coverage under which if you contest a dispute with the Merchant, and are entitled to receive an exchange or refund, BaadMay will be responsible to provide its associated services, to the extent defined by the Merchant on a case by case basis. It is to be noted that discussions and decisions rest between the Merchant and Buyer only, results communicated by the Merchant to BaadMay will be taken as the basis for any required action on our end.

Eligible purchases include only physical products sold or services by authorized BaadMay Merchants. This Policy does not cover the following ineligible areas of purchase:

• Digital or downloadable goods
• Customized or personalized products
• Cash-equivalents events, vouchers, or travel services
• Unlawful or illegal item
• Items that violate our ethics code

With reference to any claims filed by you to the Merchant, if your Merchant updates your order it will be automatically reflected in our systems and updated on your Consumer Account, information accessible via the BaadMay app. For all product issues and concerns, you must contact the Merchant to resolve the problem.

All further policies regarding are a claim filed must meet those defined by the Merchant and you should refer to their relevant policies for the procedure, process, and requirement details.

Until decisions regarding disputes are settled, you will be charged by BaadMay for any due installments. However, if the Merchant acknowledges the claim and takes action accordingly, BaadMay will comply as instructed. If this includes a monetary refund, your installments will be reverted by BaadMay. However, if disputes are to be settled through any other means including but not limited to Merchant wallet credit, vouchers, or replacements, BaadMay plays no role there, Merchant will clear all settlements itself.

For the provision of its payment plans, BaadMay charges our customers a nominal fee to keep our services afloat. This allows us to run the platform and provide customers with an installment-based payment plan with ease.

Please note, that this fee is only acquired to balance out our cost of service provision, it is NOT an interest fee and our financial model clearly outlines for our customers that BaadMay is a Shariah-Compliant payment service. BaadMay ensures complete transparency for the customers by outlining all payment details at the checkout point, to ensure details of all transactions are available to our customers before they checkout.

Once you have made a purchase, all future payments are set to auto-pay, so you do not need to worry about your remaining installments. In case of any errors with your payments due, you will be alerted by the app and can contact BaadMay Customer Support for more info.

Alternatively, you may also pay your pending installment(s) to:

Account title: BAADMAY TECH
IBAN/Account No.: PK26ALFH0030001008593584

...and share the receipt with Customer Support.

Once you add cards to your BaadMay wallet for every purchase you make the first installment is paid immediately. The rest of them are set on autopay. Unless your card on file has any issues, all future payments are made monthly.

Navigate to the Purchases tab to look up Payment details and Purchase history.

If you are unable to clear your payments timely, you can contact BaadMay Customer Support for assistance before your payment is due. If the date has passed, you will not be able to make any further transactions via BaadMay until the previous balance is cleared. You will have to contact BaadMay Customer Support for more help.

We ensure transparency in sharing data with our customers for how they are charged. The bill generated by the retailer is split into equal installments. Consumers may view the invoice generated from the retailer to see details of their transaction. If the consumer has any concerns regarding a transaction, preferably reach out to the specific retailer, with relevant details. BaadMay Customer Support will also assist our customers to the best of our abilities.

Your transaction may be declined by your bank. In that case, reach out to your bank to ensure your card is not blocked for transactions or your transaction is not exceeding the dedicated online payment limit set for it. If the issue persists, we encourage you to wait for a few hours and try again. If neither of the options gives a positive result, please reach out to our BaadMay Customer Support for more help.

Capture images of any proof of the double transaction and report your issue to BaadMay. Most likely, your bank or the BaadMay team will automatically revert the extra charged amount to you in a few hours. However, it is always best to report your concern to BaadMay Customer Support. It is our priority to ensure our customers have a smooth shopping experience.

Capture an image of the double transaction, and if you are charged twice, submit proof of that too to BaadMay Customer Support. If you have not been charged twice, it may just be a technical glitch and will be resolved automatically.

Your purchase limit is visible on your home screen, also accessible through the Purchases tab.

Every time you pay an installment we increase your BaadMay purchase limit for you.

There may be holds on your account. Or an error reported with your card on file. Submit a report to BaadMay Customer Support for direct assistance with your case.

You may be facing delays from your bank, or the information entered may be inaccurate. Try re-entering your details after a while. If the issue persists, contact your bank to identify issues with your account. If the matter is not resolved on their end, feel free to request assistance from BaadMay Customer Support.

To cancel an order, you will have to contact the retailer directly. Once they cancel your order, it will be automatically reported to BaadMay, and any transaction made will be reverted in a few days, considering standard banking procedures.

It may take a while for our data to update, after which any transaction carried out will be reverted. Give the system a few days to clear both, and then your due payments shall be cleared accordingly. However, if the issue persists report the problem with screenshots to BaadMay Customer Support.

Delivery tracking should be available through our partner brands. Log in to your account on their website or contact them directly with your order number to get details.

All refunds are processed via BaadMay once you cancel your order with the retailer and it is approved by them. Unfortunately, if there is a dispute and your next payment is due, BaadMay still requires you to complete the payment. As soon as the retailer processes your cancellation or refund, it will be reported to BaadMay directly and the total amount you have paid will be reverted accordingly.

All returns and refund requests will have to be submitted directly to the retailer and will be processed by them. If the retailer marks out a monetary refund, it will be reported to BaadMay and your transactions will be reverted automatically. Unfortunately, if the retailer does not process monetary refunds and returns them as shopping points, credits to your brand wallet, or a coupon, BaadMay will not be able to revert your transactions and the acceptable alternative will be provided by the retailer directly only.

BaadMay actively and continuously monitors and works to prevent, identify, and mitigate any fraudulent activity, to create a safe and secure environment for its Customers. We are dedicated to Consumer protection goals through thorough and regular identity and authentication checks. However, if you suspect that you have been a victim of any fraudulent activity, contact Customer Support immediately for further assistance. Please note this policy applies to fraudulent transactions and not issues and concerns with reference to purchased products.

When you contact Customer Support, please keep with you as much information about the order as possible on hand, including but not limited to, retailer name, date of purchase, order number, description of the goods, payment method used, and/or the date when the purchase first appeared on your card or bank statement.

The Fraud Protection Policy is not applicable where you:

• Are actively involved in committing the fraud that has taken place.
• Have not taken reasonable steps to protect your BaadMay account or your personal information, thus in any way enabling the fraud to take place.
• Refuse to assist BaadMay in investigating the fraud, this includes refusing to provide further relevant information or documentation as requested.
• Have attempted to abuse the Fraud Protection Policy

These conditions may be updated from time to time to protect against abuse, help prevent and prosecute fraud or align with any associated requirements and guidelines issued by regulators or enforcement authorities.

If upon receiving your requests, required investigations carried out confirm you have been a victim of fraudulent activity and negligence was not exhibited on your part, BaadMay will refund the amount charged for the unauthorized purchases.

Outlined below are some steps you may take to protect yourself against fraud:

• Keep your card information secure while entering it, ensuring it is not overheard or seen by any other individual.
• Never share your personal details with someone who has called you unexpectedly. This includes but is not limited to your account information and passwords or PIN. BaadMay will never call you and ask for such information.
• Never share sensitive information over a call claiming to be from the bank or a company. If need be, initiate a call on their published telephone number to check.
• Never download any software on your device when asked over the phone or through an email by an unauthorized entity.
• Be careful if other people have access to your mail.
• As per the possibility to, destroy unwanted documents that may contain sensitive information.
• Be conscious of the information you share on social media platforms and who has access to it.
• Cancel any lost or stolen credit or debit cards immediately. Any other documents containing sensitive personal information if stolen or lose, must be immediately reported to the relevant organization.

Please visit BaadMay’s Privacy Policy to learn more.

Contact your bank immediately and request for your card to be blocked. This should prevent anyone from using your card. If your BaadMay account details are at the risk of being compromised, we encourage you to update your security settings immediately.

If your account details have been compromised and a transaction has been attempted without your authorization, report to BaadMay Customer Support immediately with all relevant proofs regarding the transaction.

1. Accessing the BaadMay App:

Downloading the App:
  Visit the official app store on your device, such as Google Play for Android or the App Store for iOS. Search for "BaadMay" and click on the official app listing. Download and install the app on your device.

Keeping the App Updated:
 Regularly check for app updates in the app store. Enable automatic updates on your device for seamless security patching. Updated versions often include new features and critical security enhancements.

Navigating the Interface:
  Familiarize yourself with the app's layout and menu options. Understanding the interface improves efficiency and reduces the risk of unintended actions.

2. Downloading BaadMay Securely:

Official App Stores:
  Download BaadMay exclusively from the official app stores to ensure the legitimacy of the application. Official stores rigorously vet apps, reducing the risk of malware or security compromises.

Avoiding Third-Party Sources:
  Refrain from using third-party sources or unofficial links to download the app. Third-party sources may host altered versions of the app, posing security threats.

Verifying Developer Information:
  Check the developer information in the app store to ensure it matches BaadMay's official details. Scammers may attempt to mimic apps with similar names, so verify developer authenticity.

3. Secure Usage Guidelines:

Protecting T-Pins:
  Safeguard your account by not sharing your T-Pin with anyone. Choose unique T-Pins that are not used elsewhere for enhanced security.

Utilizing Additional Security Features:
  Enable biometric authentication features, such as fingerprint or facial recognition, in your device settings. These features provide an extra layer of security beyond traditional T-Pins.

Regular Updates:
  Ensure your device's operating system is up-to-date. Regularly check for and install updates to the BaadMay app from the app store.

Monitoring Account Activity:
  Regularly review your transaction history and account statements within the app. Promptly report any unauthorized or suspicious activity to BaadMay customer support.

4. Ceasing App Usage:

Log Out and Uninstall:
  When discontinuing the use of the BaadMay app, log out from your account. Uninstall the app from your device to remove all associated data.

Data Security:
  Logging out and uninstalling ensures that your personal information remains secure. It prevents unauthorized access to your account from the device.

Account Deactivation:
If you no longer plan to use BaadMay, consider deactivating your account through official channels. Contact BaadMay Customer Support to deactivate your account securely.

5. Mitigating Malware Risks:

Official App Updates:
  Only download app updates or new features from within the official app interface. This minimizes the risk of malware introduced through unofficial channels.

Avoiding Suspicious Links:
  Exercise caution when clicking on links within the app or in external communications. Avoid downloading files or clicking on URLs from unknown or suspicious sources.

Regular Security Checks:
  Run regular security scans on your device using reputable antivirus software. This ensures early detection and removal of potential threats.

User Resources:
Comprehensive Guides:
  Access detailed guides within the app, covering secure usage, troubleshooting, and FAQs. These guides provide in-depth information for users of all experience levels.

Interactive Tutorials:
  BaadMay offers interactive tutorials on its official YouTube channel to simulate real-world scenarios. Users can practice secure actions, enhancing their understanding and confidence.

Customer Support Channels:
  Reach out to BaadMay's customer support through in-app chat, email, or phone. Promptly address any queries or concerns related to secure app usage.

Community Forums:
  Join community forums where users share insights, tips, and best practices for secure app usage. Participate in discussions to stay informed about the latest security trends.

In-App Notifications:
  Keep an eye on in-app notifications for important security-related announcements. BaadMay may provide timely updates and reminders to enhance user awareness.

Periodic Security Reminders:
  Expect periodic reminders within the app regarding security practices. These serve as refreshers and ensure users stay vigilant in maintaining a secure app environment.

:ایپ تک رسائی BaadMay 1.

ایپ ڈاؤن لوڈ کرنا
اپنے ڈوائس پر رسائی حاصل کرنے کے لئے اپنی آئی ڈیوائس کے آفیشل ایپ اسٹور پر جائیں، جیسے اینڈروئیڈ کے لئے گوگل پلے یا آئی او ایس کے لئے ایپ سٹور. ایپ کا نام لکھیں اور آئی ایکسپلیسٹ لسٹنگ پر کلک کریں۔ ایپ کو اپنی ڈوائس پر ڈاؤن لوڈ اور انسٹال کریں۔

ایپ کو اپ ڈیٹ رکھنا
ایپ اپ ڈیٹس کے لئے ایپ اسٹور میں دائمیں چیک کریں۔ سیملیس سیکیورٹی پیچنگ کے لئے اپنی ڈوائس پر خود بخود اپ ڈیٹس کو فعال کریں۔ اپ ڈیٹڈ ورژن میں عام طور پر نئی خصوصیات اور ضروری سیکورٹی انہانیں شامل ہوتی ہیں۔

انٹرفیس نیویگیشن
ایپ کے لئے انٹرفیس کا ڈیزائن اور مینو آپشنس کو سیکھیں۔ انٹرفیس کو سمجھنا کارروائی میں بہتری لاتا ہے اور غیر مرغوب کارروائیوں کا خدشہ کم کرتا ہے۔

:کو محفوظ طریقے سے ڈاؤن لوڈ کریں BaadMay 2.
آئی ایپ اسٹورز
ایپ کو صرف ایپ اسٹور کے ذریعے ڈاؤن لوڈ کریں تاکہ ایپ کی جدوجہد کی یقینی ہو۔ آئی اسٹورز نے ایپ کو رگروسلی چیک کی ہوتی ہے، جو میلوئیر یا سیکیورٹی کمپرامائزس کے خطرے کو کم کرتی ہے۔

تیسری پارٹی سورسز سے بچیں
ایپ ڈاؤن لوڈ کرنے کے لئے تیسری پارٹی سورسز یا غیر آئی اسٹور لنکس کا استعمال نہ کریں۔ تیسری پارٹی سورسز ایپ

کے الٹرڈ ورژنز کو ہوسٹ کر سکتی ہیں، جو سیکیورٹی خطرات پیش کرتی ہیں۔
ڈویلپر کی معلومات کی تصدیق
ایپ اسٹور میں ڈویلپر کی معلومات کی تصدیق کریں تاکہ یہ کی آفیشل ڈیٹیلز کے ساتھ میل کھاتا ہے۔ سکیمرز ایپ کو ممکنہ ہوتے ہیں جو مماثل ناموں کے ساتھ ایپس کا نقل کرنے کی کوشش کر سکتے ہیں، لہذا ڈویلپر کی سچائی کو تصدیق کریں۔

:ایپ کے محفوظ استعمال کی ہدایت BaadMay 3.
ٹی-پن کی حفاظت
- اپنا اکاؤنٹ تصدیق کریں کہ آپ کسی کے ساتھ اپنا ٹی-پن نہیں شیئر کر رہے ہیں۔ - مضبوط سیکورٹی کے لئے ایسے ٹی-پنز منتخب کریں جو کہ ہر جگہ استعمال نہیں ہوتے۔

اضافی سیکورٹی فیچرز کا استعمال
- اپنی ڈوائس کی سیٹنگز میں بائیومیٹرک انتشار کریں، جیسے ہاتھ کی چھوچ یا چہرے کی پہچان۔ - یہ فیچرز ٹریڈشنل ٹی-پنز سے آگے کی محافل فراہم کرتی ہیں۔

باقاعدہ اپ ڈیٹس
اپنی ڈوائس کے آپریٹنگ سسٹم کو تازہ رکھیں۔ ایپ اسٹور سے ایپ کے لئے اپ ڈیٹس چیک کریں اور انسٹال کریں۔

اکاؤنٹ کی سرگرمیوں کا نگرانا
ایپ میں اپنے ٹرانزیکشن ہسٹری اور اکاؤنٹ اسٹیٹمنٹس کو باقاعدہ دیکھیں۔ کسی بھی غیر مجاز یا شکایت انجام ہونے والی کسی بھی سرگرمی کو فوراً ہماری کسٹمر سپورٹ کو رپورٹ کریں۔

:ایپ کا استعمال چھوڑنا BaadMay 4.
لاگ آؤٹ اور انسٹال
اپنے اکاؤنٹ سے باہر نکلیں اور ایپ ہٹا دیں۔ ڈوائس کی ترتیبات میں ایپ یون انسٹال کریں۔

ڈیٹا کی حفاظت
لاگ آؤٹ ہونا اور ایپ کو انسٹال کرنا آپ کی معلومات کی حفاظت کے لئے یہ ضروری ہے۔

اکاؤنٹ کا غیر فعال ہونا
اگر آپ ایپ استعمال کرنا متوقع نہیں کر رہے ہیں، تو براہ کرم آپ اپنے اکاؤنٹ کو غیر فعال کرنے کے لئے ہمارے کسٹمر سپورٹ سے رابطہ کریں۔ اپنے اکاؤنٹ کو محفوظ طریقے سے غیر فعال کرنے کیلئے ہماری کسٹمر سپورٹ سے رابطہ کریں۔

:ایپ کو میلور رسکس کے بچاؤ کے ٹپس BaadMay 5.
آفیشل ایپ یوپ ڈیٹس
صرف ایپ کی حد میں یوپ ڈیٹس یا نئی خصوصیات ڈاؤن لوڈ کریں۔ یہ غیر آفیشل چینلز کے ذریعے میلور کے خطرات کو کم کرتا ہے۔

مشکوک لنکس سے بچاؤ
ایپ یا بیرونی تعاونات میں لنکس پر کلک کرنے کے وقت ہوشیار رہیں۔ نا معلوم یا مشکوک ماخذوں سے فائلوں ڈاؤن لوڈ کرنے یا یو آر ایلس پر کلک کرنے سے باز رہیں۔

منظم سیکیورٹی چیکس
اپنی ڈوائس پر معتبر اینٹی وائرس سافٹ ویئر کا استعمال کرتے ہوئے منظم سیکیورٹی چیکس چلائیں۔ یہ یقینی بناتا ہے کہ ممکنہ خطرات کو جلدی شناخت کیا جاتا ہے اور انہیں ہٹایا جاتا ہے۔

صارف کے وسائل
جامع ہدایتیں
ایپ کے اندر جامع ہدایتوں تک رسائی حاصل کریں جو محفوظ استعمال، مشکلات کا حل اور عمومی پوچھا جائے گا۔ یہ ہدایتیں تمام تجربہ کار صارفوں کے لئے معلومات مہیا کرتی ہیں۔

متحرک ہدایتیں
بادمے نے اپنے آفیشل یوٹیوب چینل پر متحرک ہدایتیں فراہم کی ہیں تاکہ حقیقی دنیا کے مناظر ناموں کی سمیولیشن کریں۔ صارف عملات میں محنت کرسکتے ہیں، ان کی مفہومیت اور اعتماد میں اضافہ ہوگا۔

صارف حمایت کے چینلز
این-ایپ چیٹ، ای میل یا فون کے ذریعے بادمے کی حمایتی ٹیم سے رابطہ کریں۔ کسی بھی سوال یا تشویشات کو فوراً حل کرنے کے لئے ہماری خدمات کا فائدہ اٹھائیں۔

کمیونٹی فورمز
کمیونٹی فورمز میں شامل ہوں جہاں صارف اپنے تجربات، ٹپس اور بہترین عملات شیئر کرتے ہیں۔ تبادلے میں شرکت کریں تاکہ آپ سیکیورٹی کے نئے ٹرینڈس کے بارے میں معلومات حاصل ہو۔

این-ایپ نوٹیفکیشنز
اہم سیکیورٹی سے متعلق اعلانات کے لئے ان-ایپ نوٹیفکیشنز پر نظر رکھیں۔ بادمے ممکنہ تازہ کاریوں اور یاد دہانیوں کے لئے وقتا فوقتی اپ ڈیٹس فراہم کرتا ہے۔

1. Beware of Malicious Messages:
- BaadMay advises users to remain vigilant against suspicious messages. We will never send unsolicited messages asking for personal information or account details.
- If you receive any unexpected message claiming to be from BaadMay, do not click on any links or provide sensitive information. Forward it to our Customer Support for verification.

2. Guard Against Phishing Attacks:
- Phishing attacks often involve deceptive emails or messages attempting to trick users into revealing sensitive information. BaadMay will never ask for your T-Pin or password via email.
- Always verify the sender's authenticity before clicking on any links or sharing information. Report phishing attempts promptly to our Customer Support.

3. Stay Informed about Spoofing:
- Spoofing involves creating fake communication to deceive users. BaadMay will never use unofficial channels for official communication.
- Ensure that you only engage with BaadMay through our official app or legitimate contact channels. If in doubt, reach out to our Customer Support to verify the authenticity of any communication.

4. Internal Staff Training:
- BaadMay is committed to ensuring the highest level of security awareness among our internal staff.
- Our team undergoes regular training to identify and address security threats. This includes staying informed about the latest tactics used by malicious actors to protect both our staff and users.

5. User Training and Awareness:
- BaadMay encourages users to educate themselves on common security threats.
- Explore our Security Awareness section in the app, which includes tips on identifying and avoiding phishing attempts, recognizing malicious messages, and understanding how to stay safe while using our services.

Remember, your security is our priority. Stay informed and vigilant to ensure a safe and secure experience with BaadMay. If you ever have concerns or questions, don't hesitate to contact our Customer Support for assistance.

.1 خطرناک میسجز سے بچاؤ:
- ہم صارفوں کو ہوشیار رہنے کی تجویز دیتے ہیں کہ خود بھی انتباہ ہوں خصوصاً غیر متوقع میسجز سے۔ ہم کبھی بھی آپ سے خود بخود پیش آنے والے میسجز نہیں بھیجیں گے جو آپ سے شخصی معلومات یا اکاؤنٹ ڈیٹا مانگتے ہیں۔
- اگر آپ کوئی غیر متوقع میسج ملتا ہے جس میں ہمارا دعوت نامہ ہوتا ہے، تو کسی بھی لنکس پر کلک نہ کریں اور کسی بھی معلومات کو فراہم نہ کریں۔ یہ میسج ہمارے کسٹمر سپورٹ کو تصدیق کیلئے فارورڈ کریں۔

.2 فشنگ ہجوم سے محفوظ رہیں:
- فشنگ ہجوم عام طور پر ڈھوکہ دہی ای میلز یا میسجز کو شامل کرتا ہے جو صارفوں کو حساس معلومات ظاہر کرنے کی کوشش کرتے ہیں۔ ہم کسی بھی صورت میں آپ سے ای میل کے ذریعے "ٹی-پن" یا پاس ورڈ کی درخواست نہیں کریں گے۔
- ہمیشہ بھی لنکس پر کلک کرنے یا معلومات شیئر کرنے سے پہلے بھیجنے والے کی مصداقیت کو یقینی بنائیں۔ فوراً کسٹمر سپورٹ کو فشنگ کی کوششوں کی رپورٹ کریں۔

.3 اسپوفنگ سے متعلق معلومات حاصل کریں:
- اسپوفنگ میں جعلی رابطے بنانا شامل ہے۔ ہم غیر آرا کردہ چینلز کا استعمال کر کے کسی سے بھی آفیشل رابطے کو جعلی بنانے والے کے خلاف ہیں۔
- ہمیشہ بھی لنکس پر کلک کرنے یا معلومات شیئر کرنے سے پہلے بھیجنے والے کی مصداقیت کو یقینی بنائیں۔ فوراً کسٹمر سپورٹ کو فشنگ کی کوششوں کی رپورٹ کریں۔

.4 انٹرنل اسٹاف کی تربیت:
- ہم یہ یقینی بنانے کے لئے مخلص ہیں کہ ہمارے انٹرنل اسٹاف میں سب سے زیادہ سیکیورٹی ہوشیاری ہونی چاہئے۔
- ہمارے ٹیم کو معمول کے تربیتی سیشنز میں شرکت کرانے کا عہد ہے تاکہ وہ محافل کو شناخت کرنے اور انہے حفاظت میں مدد کرنے کیلئے تیار رہیں۔

.5 صارف کی تربیت اور ہوشیاری:
- ہم صارفوں کو عام سیکیورٹی خطرات پر خود کو تربیت دینے کے لئے اشتراک کرتے ہیں۔
- ہماری ایپ کے اندر "حفاظتی شعور" سیکشن کا جائزہ لیں، جس میں فشنگ کی کوششوں سے بچنے، مخرب میسجز کو پہچاننے، اور ہمارے خدمات استعمال کرتے ہوئے محفوظ رہنے کے بارے میں مشورے ہیں۔

یاد رہے، آپ کی سیکیورٹی ہماری پہلی ترجیح ہے۔ خود کو محفوظ رکھیں اور ہوشیاری برقرار رکھیں تاکہ ہمارے ساتھ ایک محفوظ اور محفوظ تجربے کا حصہ بن سکے۔ اگر آپ کو کوئی تشویش ہے یا کوئی سوال ہے تو ہمارے کسٹمر سپورٹ سے فوراً رابطہ کریں۔